Contact Skylight

Counselling | Information 

When requesting counselling or an information support pack please provide as much detail as you can in the message box below. It is really helpful to have your location and who the information is for, e.g. (yourself/friend/client).  For packs it is also useful to describe the situation support is needed for, the ages of any children involved, and any questions you may have. 

Feedback

Tell us what you think: suggestions, complaints, and compliments

We value your feedback – good and bad – and are committed to responding to you and working with you to resolve concerns you might have. The easiest way to sort out a problem is to complete the form below, or email [email protected] 

Making a complaint 

What can you complain about? (PDF download)

• A complaint can be made about any service provided by Skylight. We also accept complaints about any of our contracted providers.

• Anyone can make a complaint about the care or service they have received. Complaints can also be made by another person on your behalf, such as a relative, friend, parent or consumer advocate. We may need consent to respond to complaints about someone else.